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Responsible Gaming

Wageon Responsible Gaming — stay in the fun, stay in control

Gaming is for fun, not stress. Wageon wants you to always play in control — that's why we offer limit-setting, breaks, and self-exclusion.

18+ Only
Set Your Own Limits
24/7 Support
Is Your Gaming Under Control?
Read through the self-assessment questions below and answer them honestly.
Take the Self-Assessment

Core Responsible Gaming Tools

Wageon offers these features to give you a safe and enjoyable gaming experience

Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Stay within your budget and avoid overspending.
Session Time Limit
Decide in advance how long you want to play. Once your set time is up, the system will remind you.
Cooling-Off Period
If you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks.
Self-Exclusion
For a longer break, activate self-exclusion for anywhere between 6 months and 5 years. This locks your account completely.
Loss Limit
If your losses exceed a set amount, the system will automatically stop your session.
Support & Assistance
Our trained support team is always ready to help with any issue. Reach us via live chat.
Table of Contents

Keep in mind: Gaming is a form of entertainment — not a source of income. Responsible gaming means protecting both your enjoyment and your wellbeing.

1

What does responsible gaming mean?

Responsible gaming means enjoying gaming as a form of entertainment while maintaining full control over your time, money, and emotions. Wageon believes that a mindful, healthy player is one who can truly enjoy gaming over the long run.

Everyone has something that lifts their mood. For some it's cricket, for others a good film — and for many, it's online gaming. But like any form of entertainment, gaming is healthiest when it stays within certain boundaries.

Responsible gaming at Wageon means:

  • Only bet what you can afford to lose — Never gamble with money set aside for essential expenses.
  • Manage Your Time — Never let gaming come at the expense of your family, work, or studies.
  • Know When to Stop After a Loss — chasing losses with more bets is a dangerous habit.
  • Don't Treat Gaming as a Source of Income — it's entertainment, not an investment.

Wageon is committed to the wellbeing of every player. All responsible gaming tools on our platform are available free of charge.

2

Signs of Problem Gaming

Gaming addiction can develop gradually, so it's important to stay aware from the start. Watch for the following signs in yourself or someone you know.

I'm spending more money than my budget allows
Hiding your gaming from family or friends
Chasing losses by continuing to play after a loss
Finding it hard to stop playing
Affecting work, studies, or sleep
Gaming with borrowed or loaned money
I feel irritable or moody when I'm not gaming
Using money set aside for essential expenses on gaming

If you notice even one of the above signs in yourself, seek help now. Contact support or activate self-exclusion.

3

Setting Limits — Keep Yourself Protected

Wageon lets you set limits on deposits, losses, and session time. You can activate these limits at any time from your account settings.

Daily Deposit Limit
Set the maximum amount you can deposit each day. You won't be able to exceed this limit.
Weekly Budget Limit
Set a gaming budget for the whole week and stick to it.
Monthly Loss Limit
Set the maximum you're willing to lose in a month. If you hit the limit, it's an automatic stop.
Session Timer
Decide in advance how long you'll play in one session. You'll get a reminder when the time is up.

Limit reductions take effect immediately. Increasing a limit, however, requires a 24 to 72-hour cooling period — this helps prevent impulsive decisions made in the heat of the moment.

4

Cooling-Off Period — Take a Break

A little distance can go a long way. During a cooling-off period, your account is temporarily suspended — but not permanently closed.

  • Choose from 24 hours, 7 days, 14 days, or 6 weeks.
  • Logging in, placing bets, and making deposits are not available during this period.
  • Your account reactivates automatically once the period ends.
  • Your existing balance remains safe.

To activate a cooling-off period, go to your account settings or get in touch with our support team.

5

Self-Exclusion — Long-Term Protection

If you feel gaming is having a negative impact on your life, self-exclusion is the most effective step. It locks your account completely for a set period of time.

Steps to Activate Self-Exclusion
1
Contact Support

Email us at support@wageon.ws or use live chat.

2
Select a Duration

6 months, 1 year, 3 years, or 5 years — whichever works best for you.

3
Identity Verification

Complete a brief verification process to confirm your account.

4
The account will be locked

Your account cannot be reopened under any circumstances before the set period ends.

Important: Your account cannot be reactivated during an active self-exclusion period. Even after it expires, a cooling-off period is required before reactivation.

6

Protection of Minors

Wageon strictly prevents anyone under 18 from gaming on our platform. This isn't just a rule — it's our ethical responsibility.

18+
Adults Only
You must be at least 18 years old to open an account with Wageon.
  • Age is verified at the time of registration.
  • In cases of doubt, identity verification with a valid ID card is required.
  • If there are minors in your household, use parental controls on your devices.
  • Do not allow others to access your account.

If you suspect a child or teenager is using Wageon, please report it immediately at support@wageon.ws.

7

Where to Get Help

Problem gaming can be difficult to handle alone. There's no shame in it — reaching out takes courage. Wageon's support team is always here for you.

  • Wageon Support: support@wageon.ws — reach out to us for any concerns.
  • Live Chat: Get direct help via the platform's live chat.
  • Family & Friends: Talk openly with the people close to you.
  • Expert Advice: Consider speaking with a mental health professional if you need support.

Wageon's support team is available 7 days a week, 24 hours a day. Email us at: support@wageon.ws

Self-Assessment — Check In with Yourself

Answer these questions honestly. If more than 3 answers are "Yes", please seek help.

Responsible Gaming Self-Assessment

Read each question carefully and consider your current situation honestly.

1
Have you ever spent more than your set budget?
2
After a loss, have you placed more bets to try to win it back?
3
Have you ever had arguments with family or friends because of your gaming?
4
Has gaming ever affected your work, studies, or sleep?
5
Do you want to stop gaming but find you can't?
6
Have you ever gambled with borrowed or loaned money?
7
Do you feel anxious, irritable, or low when you're not gaming?
8
Do you hide how much you've won from gaming from others?

3 or more "Yes" answers? Don't worry — this isn't weakness, it's the first step toward awareness. Reach out to Wageon support now or activate self-exclusion. We're here for you.

Responsible Gaming FAQ

Frequently Asked Questions

Yes, though limit reductions take effect immediately. To increase a limit, you'll need to wait through a 24 to 72-hour cooling period — this prevents impulsive increases.

Yes, your account balance remains completely safe during self-exclusion. Once the period ends and your account is reactivated, you can make a withdrawal.

You can activate a cooling-off period from the "Responsible Gaming" section in your account settings. Alternatively, contact our support team and they'll enable it for you right away.

If a family member wishes to self-exclude, they can submit the request from their own account and Wageon will process it. Blocking another person's account based on a third-party request is not possible.

Start by reaching out to Wageon Support at support@wageon.ws. You may also want to talk to someone you trust or consult a mental health professional. We're here to help point you in the right direction.

Play Responsibly, Have Fun

Register with Wageon and start using our safe gaming tools today.

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